Luxury Resort Concierge Services

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An Elegant Luxury Included^® Holiday

The experience begins and ends at Club Sandals

A place overflowing with extraordinary privileges, unique experiences, and exceptional service for concierge guests of Sandals Resorts. Extravagance is blended with remarkable amenities that completely redefine genuine hospitality and allow guests to enjoy one-on-one service and complete relaxation in the comfort of a stylish lounge.

INCLUDED

Experience Elevated service that is unrivaled in the Caribbean

Club Sandals transforms the concierge experience into one that overflows with extraordinary privileges and exceptional service. Club Sandals concierge offers unique insider's opportunities exclusive to Club Sandals guests and the best recommendations for discovering all that Sandals has to offer...and beyond.

Club Sandals

Services & Amenities

WHEN PERFECTION ITSELF SIMPLY ISN'T ENOUGH

Arrival:

Met on arrival by Club Sandals Concierge.
Served cold/warm towels on arrival.
Privately checked in at the Club Sandals Lounge.
Escorted to room by Club Sandals Concierge.
In-Room Orientation by Club Sandals Concierge.
Private Resort Orientation by Club Sandals Concierge.
Club Sandals Welcome packet on arrival.

Staff Services:

Dedicated Club Sandals Concierge to assist with planning holiday experience.
Dedicated Club Sandals Concierge to assist with booking reservations-dinner/spa/tour/private dinners.
Daily contact with guests throughout their stay.
Personalised Resort Orientation.
Escort of guests to bus when they are going on tours.
All Day Room Service from 7:00AM - 10:00PM. (Except at Sandals Halcyon Beach)

Other Inclusions:

Robes in all rooms.
In-Room Bar with pouring brands and fridge restocked daily with juice, water & sodas.
Specially made Club Sandals room key.
In-Room Culinary treat for late arrivals.
Free Wi-Fi in all rooms and public areas. Unlimited number of devices.

Weekly Activities:

Cocktail Party
Exclusive Wine Tasting
Snorkelling Trip
Martini Evening

Club Sandals Lounge:

Hours: 24 hours lounge access; Staff will be available from the hours of 8:00 a.m. - 10:00 p.m.
High-definition flat-screen TV.
Selection of Board Games, books and novels.
Tea and coffee station with assorted tea and freshly Ground Coffee (Blue Mountain Coffee).
Coffee machine in all lounges serving Espressos and Cappuccinos.
New York Times and British Today, The Canadian and any other Times Fax as requested.
iPads displaying menus, martini menu, weekly activities and Managers wine list.
Library of Local Books Available.
Air conditioned comfort.
Signature Scent.
Soothing Background Music.
Guest check-out with Club Sandals Concierge.
Alcoholic Beverages, Sparkling Wine, Juice, Soda and Water.
All Day Snacks and Pastries:
- Danish, Croissants, Muffins.
- Coconut, Sugar and Chocolate cookies.
- Assorted Island Treats - Rumball, coconut drops, coconut macaroon.
- Apples.
- Sandwiches and Wraps.
Club Sandals Signature Drink.

Other Services by Club Sandals:

Ensure your bags are brought up to the departure area.
Recognition of birthday / anniversary / special occasion
Escorted Island Routes Club Sandals Tours****available at an additional cost

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